Returns & Exchanges

At Ohuhu, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, we offer a hassle-free return and exchange process within 30 days of delivery.

1

Initiate Your Request

Log into your Ohuhu account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

3

Label and Ship

Download and print your prepaid shipping label from our portal, then drop off the package at any authorized carrier location.

4

Refund Processing

Once our warehouse inspects the returned items, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing